INSTALLING


Troubleshooting language pack installation

Before installing language packs, the language pack installer performs checks to verify that requirements are met for language pack installation.

If the installer encounters any errors, it reports them to LPlog.txt, as well as to the GUI or console. If installation completes, LPlog.txt is created in the Domino program directory.

The following error messages may be reported in LPlog.txt.

Insufficient disk space

The log file lists the required disk space as well as the amount of disk space it detects on the server. If you need disk space, close the language pack installer, free up disk space, and run the installer again.

If you are installing with the Replace or Add option, free the disk space without closing the language pack installer. When you return to the installation wizard, click Back, and then continue the installation.

Incorrect Domino version

Upgrade the Domino server to the supported version and run the language pack installer again.

Language information not consistent in templates

This error occurs when not all templates contain the same language pack, for example, when the Mail template contains a German language pack and the Discussion template contains a French language pack. All templates must contain the same language packs because the language pack installer performs the same operation on all system templates.

Language information not consistent in templates on all partitions

When you have a partitioned Domino server, the language pack installer performs the same operation on all selected data directories and, in order to do this, the language information on all selected data directories must be the same. If different directories contain different language packs, return to the screen in which you selected the data directories, select only those directories that contain the same language packs, and then continue the installation. You can run the language pack installer again if necessary.

Parent topic: Installing Domino language packs