configure hcl notes 14 with gmail, yahoo, outlook, aol and other POP accounts


HCL Notes and Domino: Tips & Tricks

Configure Notes 14 & earlier with Gmail, Yahoo, Outlook, AOL & other POP accounts ⚙️📧
Modified date: Oct 10, 2024

By Lance Zakin, HCL CASA, CAAD
Notes and Domino
NotesMail - HCL BP
Local and server Notes mailboxes can be configured with Gmail / Yahoo accounts to send & receive email via local POP and SMTP Notes client accounts. You must first enable POP mail access and "app passwords" security option in your Gmail / Yahoo web account. Instructions below were tested on Notes 14.0 and earlier.

And the instructions are for Notes (Standard), but if you are running Notes (Basic) it should be somewhat similar. Additionally, the instructions are for configuring a Gmail account, but any other POP account including Yahoo, Outlook.com and AOL can be configured in a similar manner.

If you are using email marketing apps for Notes including HCL Notes Email Marketing Tool you should understand the recipeint sending limits... Gmail and Yahoo have a a 500 recipient sending limit per day unless you upgrade to a paid subscription account. If you exceed the limit you will not be able to send new messages for up to 24 hours. i.e. Google Workspace paid subscription account has a 2,000 recipient sending limit per day.

Note: As of May 30, 2022, Google will no longer support "Access for less secure apps" security option which has been replaced by "App Passwords" security option as seen in the instructions below. As of Oct 20, 2020 Yahoo no longer supports the existing sign-in functionality in your third-party email client. You must generate and manage the third-party app password using Yahoo Generate and manage third-party app passwords. Optionally, you can configure a Gmail account to receive other POP3 accounts such as Yahoo, Hotmail, AOL, etc. using Accounts and Import (Import mail and contacts) option.

1. Login to Gmail: Verify "2-Step Verification" is enabled. Click Account - Security - 2-Step Verification. If it is not enabled, then follow instructions to enable it.

2. Login to Gmail: Create an "App Password" for the HCL Notes mail client. Click Account - Security - App Passwords. Click Select App - Other (Custom name), type "HCL Notes" and click the GENERATE button as seen below. Copy the generated password to the Windows clipboard or save in Word / Notepad.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

3. Login to Gmail: Click the gear icon - Settings - See all settings - Forwarding and POP/IMAP. Click "Enable POP for mail that arrives from now on" as seen below. WARNING: Do not choose any other options unless absolutely necessary since many emails in your Gmail account can fill up your hard drive and put a strain on your internet bandwidth for many hours.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

4. Create a local Notes mailbox: Assuming Notes is already installed... Click File - Application - New.
Note: If Notes is not installed, then you should refer to these old install instructions, but be sure to reference back to this article which has the newer Notes 12 screenshots:

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

5. Create a Notes Location profile: Click File - Locations - Manage Locations. Click the New button.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

Click the Servers tab.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

Click the Mail tab.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

Click Replication tab. Configure as seen below, then click OK.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

6. Open List: If the "Open" icon displays as seen below, then Right click Open, then left click: Dock the Open List

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

7. Contacts - Advanced: Click the Contacts icon in the vertical bookmark bar (Open List), then click Advanced as seen below.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

8. Advanced - New Account (POP): Click New - Account as seen below.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

9. New Account (POP) - Basics: Configure as seen below, then click Advanced tab.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

10. New Account (POP) - Advanced: Click Advanced tab and Configure as seen below, then click Save & Close button.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

11. Advanced - New Account (SMTP): Click New - Account as seen below.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

12. New Account (SMTP) - Basics: Configure as seen below, then click Advanced tab.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

13. New Account (SMTP) - Advanced: Click Advanced tab and Configure as seen below, then click Save & Close button.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

14. Switch to Notes Location profile: Click File - Locations - Switch to Location - Google Gmail - OK.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

15. Open local Notes mailbox: Click File - Open - HCL Notes Application - File name: mail\gmail

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

You are now ready to use the mailbox. Click the New button and test sending and receiving messages.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

16. Troubleshooting: Open (A) the Replication & Sync tab, (B) the outgoing internet mail router mailbox and (C) Check your Notes ID expiration date.

A. Replication & Sync: Click the icon displaying 2 circular arrows as seen below.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

B. Outgoing internet mail router mailbox: Click File - Open - HCL Notes Application - File name: smtp.box

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

C. Check your Notes ID expiration date: Click File - Security - User Security, then type your password if prompted. Click Your Identity - Your Certificates.

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]


Reference Sources

[Steps and screenshots in this section are hidden. Open a service case for support, or login to authenticate.]

B
.